Can find rare products
Having a hectic schedule, its a life saver! No need to go shopping for groceries.
More than anything else, bigbasket provides very rare ingredients which are not easily available in the market, hence saves a lot of time
Comprehensive prod list but no service
I have been using big basket for a while. It does have a extensive product list, but the service with respect to delivering the right order and on time sucks. Most often we get substitutes for a product without being informed in advance. As a frequent user we wish for most coupons / offers which could be used for the next order.