Best cab service available in India
Very good app. I booked a cab while in train. The cab came within 10 minutes and I located the cab in the Howrah railway station. The cab was very good with air conditioning and free wifi since it was a prime cab. Also the driver was very helpful and had good behaviour. They dropped me at my home. The price was reasonable and very close to the pre paid taxi cost. Love this app!
Best cab service
Ola is a great cab providing company with such a low cost rides.It seems great to travel with ola.Its app is the best which provide every type of service even autorick.I have been travelling with ola for 2/years.
Always use OLA when in trouble
Can't say how much I appreciate the service provided by OLA , I was being late for my train I quickly booked ola came within seconds and dropped me just in time to catch the train!
my ride in ola
Its a great help at the times of ur need.But nowadays most of the time micro and mini is not available which is very disappointing.The behaviour of the drivers though is very good and courteous.
Present system isn't feasible
I was a huge fan of Ola, however, presently the new system with no micro and mini cabs plying and only ola shares or prime suvs is not at all feasible as if 4 people are to travel, either 2 shares have to be taken, and they may not even get the same cab, or prime which has a charge way higher than the previous micro and mini cabs
I generally use uber..but I have to admit it that ola gave marvellous service during the pujas..i was lost in an unknown place in south calcutta during the pujas...couldn't find any uber cab then...but ola came to the rescue...an ola share ride was available at one go and helped me reach my home.the driver gave an excellent service..thank you ola.
Very disappointed with ola.The rides are very costly compared to uber.only ola micro gives reasonable rides,but they are not available most of the times.I was at arsalan,ruby the other day and i was shocked to see that the app was showing only ola taxis and ola share cabs...and share cabs too had surcharge..the icon for all other types of cabs were not there..
Ola has largely replaced uber over the few years first because of free rides discounts coupons. Secondly the drivers can be trusted. Service is really good. Lately the issue of surge pricing is no longer a minus point
Cabs are never available when needed mos
So the last 5 times I tried to use Ola there were no cabs available and the only one available was on surge pricing. The quality of service has really downgraded. I live in a very busy area and you would expect them to have cabs in this area atleast. That too I tried it all at different times. How weird is that ?
Average. Could be better.
Customer service is not up to the mark. It is good. But not very efficient. Booking process is neat. I have a major issue regarding the safety of passengers especially female ones keeping in hindsight the plight of many college going or working girls.
Best and prompt drivers
I use and prefer using Ola most of the time. The drivers are very time conscious. They charge only as per the rate card and don't take any extra amount. Even the customer care is awesome
Good but not great!
I use this frequently or rather get the chance to use it frequently but somehow I am not very much satisfied with their service. Either cabs are not that much available, or the cab is 13 min away which ultimately turns out to be a wait of 20min etc etc. When you are in most need of a cab, OLA has failed me multiple times.
Good but not so good
Easily available at major parts of the city, but it won't satisfy you if you are at the outskirts of the city. Good thing is that Ola is providing a 'Sharing' option these days, it'll help you not to burn a hole in the pocket.
My favourite cab service!
Many say Ola is costly. But i find it worth the extra cost. Also, if you wanna ride cheap, try Ola Micro. Ac cab cheaper than those old non ac taxis. Also, their customer service is amazing.They have never disappointed me.
An unsatisfactory experience
Ola rides have recently disappointed me. Micro and mini cabs haven't been able when needed the most at the busiest times of the day eg around 10am. Also fares have been unnecessarily hiked.
Satisfaction at its best.
This is one the most organised and sophisticated company i have ever come across.I can recall only a few instances when ola has managed to dissapoint me. Quite a decent network of cabs and reasonable pricing.
Good for emergencies
I recently hired a ola cab beacuse of some emergency. I found the service to be good enough to be used again the customer care was promt in picking up my queries and solving them, my driver had cancelled my trip and as i needed a cab urgently i took up the issue with the customer care who not only upgraded me but also arranged a car for me within minutes